Privacy Policy

Last updated: August 24, 2026

This Privacy Policy describes how Solar Seashell Chime (the "Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, make a purchase from, or use our services on https://solarseashellchime.com (the "Site").

1. Personal Information We Collect

We collect various types of personal information to provide and improve our services. This may include:

• Contact Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit card numbers, debit card numbers, or other payment details (processed securely by third-party payment processors). We do not store full payment card details on our servers.
• Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other interaction data.
• Location Information: General geographical location derived from your IP address.
• Communication Data: Information you provide when contacting us, such as customer service inquiries.

2. How We Collect Your Data

We collect personal information through various methods:

• Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or communicate with us directly.
• Automated Technologies: Through cookies, web beacons, pixels, and similar tracking technologies as you navigate our Site.
• Third-Party Sources: From analytics providers, advertising networks, and social media platforms, consistent with your privacy settings on those platforms.

3. Purpose of Data Collection

We use your personal information for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping products, processing payments, and sending order confirmations.
• Customer Service: To provide support, respond to your inquiries, and manage returns or refunds.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about our products and services, where you have consented to receive such communications.
• Analytics and Improvement: To understand how users interact with our Site, analyze trends, improve our products and services, and enhance user experience.
• Advertising: To deliver targeted advertisements to you on our Site and third-party platforms, and to measure the effectiveness of our advertising campaigns.
• Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and ensure the security of our systems.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal information with third parties to help us operate our business and provide our services. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your transactions. We do not store your full payment card details.
• Shipping Carriers: Such as USPS, UPS, FedEx, or other postal services, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to understand website traffic and user behavior.
• Advertising Platforms: Such as Google Ads, Meta (Facebook/Instagram), TikTok, and Snapchat, for targeted advertising and marketing campaigns.
• Email Service Providers: To send marketing emails and transactional communications.
• Customer Support Platforms: To manage customer inquiries and support.
• Fraud Prevention Services: To identify and prevent fraudulent transactions.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your browsing experience, analyze site traffic, and personalize content and ads.

• What are Cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
  • Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: Enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: May be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
• Your Choices: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and its purpose. For example, order information is retained for a longer period to comply with tax and accounting obligations.

7. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

9. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@solarseashellchime.com